The NHS Institute closed on 31 March 2013. This website is being maintained until the end of June 2013 so that registered users can download documents and view videos (but webinars are no longer available). Once this website is closed you'll be able to see all publicly available content on The National Archives website: http://webarchive.nationalarchives.gov.uk/*/http://institute.nhs.uk.

Please note that from May 1st 2013 the ability to order our hard copy materials will be temporarily suspended as we finalise the closedown of the NHS Institute and complete the transition to NHS Improving Quality (part of NHS England). It will still be possible to download publications until this website closes, which is projected to be at the end of June 2013. It is currently anticipated that many of the materials will be passed onto NHS England and should become available again later this year.

Further messages on its future will be posted here over the coming weeks.
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Current Government plans to re-design the health service system around the needs of the individual patient require a health service ready and willing to adapt to change.

The Institute is seeking to help the NHS at every level feel more confident, ambitious and radical in its approach to change so that both the experience and outcome for patients is significantly improved. To help achieve this, the NHS Institute hopes to:

  • inspire the NHS workforce, encouraging staff to adopt the knowledge and skills required to improve services and care.
  • encourage and develop talented people to lead their teams through these series of changes.
  • provide a range of learning opportunities, practical advice and tools to help organisations and staff achieve individual and collective goals.

The end result will be a health service that truly meets the needs of patients, improves quality of care and provides value for the public.

Why is it important?

Building capacity and capability for innovation and improvement within the NHS will bring huge benefits for patients, carers and staff, as well as increased quality and value.

What can it do for me?

Re-designing the health service system to place the needs of the patient first, patients can expect a high quality care experience from highly qualified and motivated care professionals.