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Shhh Silent Hospitals Help Healing Hot

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Area Classification

Acute / Hospital Care

Briefly describe what it is

'The perception of sounds in day to day life is of major importance for human wellbeing' (WHO 1994). At East Kent Hospitals, patient surveys have highlighted the concerns and subsequent effects that excess noise has on the wellbeing of our patients and as such, we have taken steps to reduce noise wherever possible. Through the introduction of noise level monitors (soundears)and a poster campaign, we aim to reduce noise to a more therapeutic level.

Were there any key things that you had to do to make it happen?

We undertook a staff questionnaire to identify the main source of hospital noise, identified times of peak noise over a 24hr period & introduced a poster campaign and noise monitoring system to raise awareness.

Describe (and provide evidence) of the impact on quality of care

We aim to reduce known physiological effects of noise on patients such as increased blood pressure, heart rate, ischaemic heart disease and mental health complications. Patient recovery is enhanced by maintaining a relaxed and restful environment, improving patient experience and reducing complaints.

Describe (and provide evidence) of the impact on patient (or staff) experience

Hospital noise does not effect patients alone, with staff also being subjected to high noise levels and associated complications. By reducing noise, we can positively affect both patient and staff wellbeing.

Describe (and provide evidence) of the impact on reducing cost

Patient recovery time is reduced, with less complications and therefore length of stay is positively affected. Staff sickness levels are reduced due to better working conditions and concentration is enhanced, helping reduce errors and miscommunication.

Keywords / Tags

Hospital Noise, wellbeing, recovery

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