The rough guide to experience and engagement for GP Consortia
Guidance for GP Consortia on the emerging national framework governing engagement and experience and introduction to the Engagement Cycle tool and case studies giving best practice examples.
To access further information on the case studies in the rough guide or to read further case studies visit the Patient Experience Online Network
Patient and Public Engagement in GP Commissioning
A short film explaining the case for patient and public engagement, featuring interviews with Clare Gerada (Chair of RCGP) and others who have carried out specific work in this area from general practice and across the NHS.
Patient Participation Directly Enhanced Service Guidance Published
The purpose of the Patient Participation DES is to ensure that patients are involved in decisions about the range and quality of services provided and, over time, commissioned by their practice. It aims to encourage and reward practices for routinely asking for and acting on the views of their patients. This includes patients being involved in decisions that lead to changes to the services their practice provides or commissions, either directly or in its capacity as gatekeepers to other services. The DES aims to promote the proactive engagement of patients through the use of effective Patient Reference Groups (PRGs) and to seek views from practice patients (which could include views on patient priorities e.g. involvement about decisions about their care) through the use of a local practice survey. The outcomes of the engagement and the views on patient priorities e.g. involvement about decisions about their care) through the use of a local practice survey. The outcomes of the engagement and the views of patient are to be published on the practice website. To find out more and to read the guidance click here
Latest Information from the Department of Health GP Commissioning Consortia Pathfinder Sites
The Public and Patient Experience and Engagement Team at the Department of Health are currently working with 25 pilot sites around the country. The work is starting to explore what GP Commissioning Consortia will need to consider when engaging with patients and the public.
The Team are keen to develop a network so that as learning emerges from the pathfinder sites it can be shared quickly.
The first meeting of pathfinder consortia rasied a number of key issues and highlighted how thinking is emerging. Consortia and Public engagement- summary.pdf and Pathfinder, Early thinking on Public Engagement
Already some pilots are already developing their approaches:
Diagrammatical representation of the model they are developing
Draft Terms of Reference and roles and responsibilities Roles and responsibilities of the Coastal West Sussex Federation Public Reference Panel and Coastal Fed PRP structure Feb 11
Their approach to engaging the community in health issues and their approach to setting up a Citizens Jury
Halton and St Helens
Their approach to engaging the public in
How decisions are made? Making decisions together
How can you get involved in shaping the future of local health services?