This Award will recognise a team or service that provides evidence of the engagement of people using services in any of the areas below.

In addition to the core criteria, the assessors will be looking for evidence of:

• Identification of the need and design of the service, reflecting service users and/or carers experiences, feedback and views
• Commissioning and monitoring / evaluation
• Evidence of how you have enabled individuals to remain active and pursue preferred activities or interests
• Evidence of impact in terms of avoiding the use of institutional care, and/or admission to hospital (Evidence could be generated in a number of ways - survey tools with individuals, statistical modelling, formal evaluation techniques, older people as evaluators etc)
• Evidence of joint working, particularly between health and social care, but also with others - eg: housing, Pensions Service, community safety etc
• An approach which is innovative within the system