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Expert on call

Expert on Call is a monthly webinar, freely provided by the NHS Institute, where leading thinkers in the NHS Institute and beyond share their insights from research or product development via WebEx. NHS staff then have the opportunity to ask questions and discuss how they can put these insights into practice. Expert on Call takes place on the 3rd Thursday of the month, between 4pm and 5pm unless otherwise stated.

This service is provided as part of NHS Institute Alert. Sign up here to receive the monthly newsletter containing latest evidence in key improvement topics.

Forthcoming events:

To register for these events, all you have to do is click on the URL next to the topic you are interested in, from the list below, and fill in the form:

Date Topic Expert Register
20 Dec 12
Will integration help systems deal with health care reform effectively? Sasha Karakusevic Recording
Slides Slides
17 Jan 13
What the NHS can learn about strategy from leaders of social movements Helen Bevan

Recording
Slides Slides

21 Feb 13
The future is open: why transparency will be key to improving quality in healthcare Tim Kelsey

Recording

Slides Slides


If you follow the link you will find a recording that lasts about four minutes and provides an introduction to NHS Institute Alert, Expert on Call and Guest Editorials. (Please note: the software is from WebEx and will automatically download when you click on the link).

Please read the here. Instructions for using WebEx. Please note: You will need access to a telephone, computer with internet connection and Internet Explorer (Webex is not compatible with Firefox), to participate in this WebEx. If you are dialling in from overseas, click on this link to find a local number to use.

Previous events:

These events are recorded enabling you to see and hear the presentation as if you had been there. Click on the link next to the topic of your choice to access the recording:

2012

15 Nov   Care Homes Programme – focusing on experience Listen to the Recording Recording

Sophie Cowley Slides Slides

18 Oct   Improving Productive Mental Health Ward implementation Listen to the Recording Recording

Steve Williamson and Jason Gravestock Slides Slides

20 Sept   Improving care for people with dementia in Acute Care Listen to the Recording Recording

Catherine Holmes, Ashley Brooks and colleagues Slides Slides

16 Aug Can we measure and improve quality and safety on ward rounds? Listen to the Recording Recording

Gordon Caldwell Slides Slides

19 July Quality through a patient’s eyes -The fifteen steps challenge Listen to the Recording Recording

Alice Williams Slides Slides

17 July What’s a Tweet? Learn how Twitter can revolutionize the way we engage others to improve care Listen to the Recording Recording

Christina Krause and Ajay Puri Slides Slides

10 July The value of social media - the journey of the British Columbia Patient Safety and Quality Council Listen to the Recording Recording

Christina Krause and Ajay Puri Slides Slides

21 June Fit for Purpose – is your organisation ready to deliver a positive patient experience? Listen to the Recording Recording

Alison Kirk and Jonathan Nicholls Slides Slides

17 May Raising the bar on patient safety: the journey to ‘harmfree’ care Listen to the Recording Recording

Maxine Power and David Charlesworth Slides Slides

19 Apr Leadership Framework – A single model of leadership for the NHS Listen to the Recording Recording

Sabhia Sheikh Slides Slides

15 Mar Creating the culture for innovation in health services Listen to the Recording Recording

Lynne Maher Slides Slides

16 Feb Productive General Practice Listen to the Recording Recording

Nick Downham Slides Slides

19 Jan Building innovation and improvement capability Listen to the Recording Recording

Liz Maddocks-Brown Slides Slides

2011

15 Dec Leading large scale change Listen to the Recording Recording

Helen Bevan Slides Slides

17 Nov Productive Community Services - impact on the front line Listen to the Recording Recording

Sue Hill and colleagues Slides Slides

8 Nov Productivity in challenging times - Part 2 Listen to the Recording Recording

Helen Bevan Slides Slides

20 Oct Leading integration – the new commissioning challenge Listen to the Recording Recording

Mark Jennings Slides Slides

Extra date: Productivity in challenging times - Part 1 Listen to the Recording Recording

Helen Bevan Slides Slides

15 Sept Energise for Excellence Listen to the Recording Recording

Michelle Mello Slides Slides

18 Aug The Lean Simulation Suitcase Listen to the Recording Recording

Clare Price-Dowd Slides Slides

21 Jul Organising for quality and value - delivering improvement programme Listen to the Recording Recording

Alice O'Neill and Jenny Bramhall Slides Slides

16 June The Productive Leader Programme Listen to the Recording Recording

Helen Elmore Slides Slides

19 May MAGIC - MAking Good decisions In Collaboration Listen to the Recording Recording

Richard Thomson and Glyn Elwyn Slides Slides

21 April Joined-up Care Listen to the Recording Recording

Carolyn Robertson Slides Slides

17 Mar Healthy places healthy lives Listen to the Recording Recording

Brendan Osborne and Gary Lucking Slides Slides

17 Feb A blueprint for improving quality and cost Listen to the Recording Recording

Bernard Crump Slides Slides

20 Jan Clearing the fog on GP Commissioning through partnership Listen to the Recording Recording

Mark Jennings and Dr Robert Varnham Slides Slides

2010

16 Dec   Practical implementation of ThinkGlucose in the acute hospital setting Listen to the Recording Recording

Erika Ottley, James Kennedy and Emma Innes Slides Slides

18 Nov Productives Module Impact Framework Tool Listen to the Recording Recording

Lizzie Cunningham Slides Slides

21 Oct Return on Investment from improvement Listen to the Recording Recording

Rosanna Hunt Slides Slides

16 Sep Overview of Productive Mental Health Ward Listen to the Recording Recording

Jason Gravestock


19 Aug Shared decisions and decision aids Listen to the Recording Recording

Steven Laitner and Emma Walker Slides Slides

15 July Mobilising the NHS workforce for Quality and Cost improvement Listen to the Recording Recording

Helen Bevan Slides Slides

17 Jun Systems thinking - a tool for thinking and a tool for use Listen to the Recording Recording

Paul Hodkinson


20 May Commissioning for QIPP Listen to the Recording Recording

Paul Unsworth


15 Apr Medical engagement and organisational performance Listen to the Recording Recording

John Clark


18 Mar Capacity and demand Listen to the Recording Recording

Mike Davidge


18 Feb Involving Patients in Treatment Decisions Listen to the Recording Recording

Angela Coulter

21 Jan Innovation Culture Listen to the Recording Recording

Lynne Maher

2009

17 Dec   Safety in Primary Care Listen to the Recording Recording

Robert Varnam and Alison Tongue


19 Nov Social Movement Listen to the Recording Recording

Liz Carter


15 Oct The importance of relationships to achieve High Quality Care For All Listen to the Recording Recording

Maggie Morgan-Cooke


17 Sep Organisational health Listen to the Recording Recording

David Welbourn


20 Aug Lessons learned: using service improvement tools successfully Listen to the Recording Recording

Julia RA Taylor