Improvement

Improving the quality of mental health care
M Funk, C Lund, M Freeman, N Drew
International Journal for Quality in Health Care, 2009, 21(6), pp415-420
This item is not available in full text. Please contact your local health library service.

Greater equality and better health
KE Pickett, RG Wilkinson
British Medical Journal, 2009, 339:b4320
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The development and pilot testing of a rapid assessment tool to improve local public health system capacity in Australia
P Bagley, V Lin
BMC Public Health, 2009, 9:413

Economic progress and health improvement
M Weale
British Medical Journal, 2009, 339:b4575
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The LSP (Local Strategic Partnerships) Improvement Tool
The LSP Improvement Tool, is one of a series of products developed from the Audit Commission national study ‘Working better together? Managing local strategic partnerships’. The tool is designed to help LSPs improve by providing a series of questions and responses around seven themes, and links to case studies and guidance materials. The questions in the tool follow a whole systems approach to performance improvement.

Emergency Services Review: system resilience: a review of NHS emergency care performance during recent winters
J Beyer
Office of the Strategic Health Authorities
August 2009

Emergency Services Review: Intensive Support Diagnostic Toolkit: tools and user guide
Emergency Care Intensive Support Team
Office of the Strategic Health Authorities
August 2009

Emergency Services Review: good practice in delivering emergency care: a guide for local health communities
I Sturgess
Office of the Strategic Health Authorities
August 2009

Focus on: caesarean section
The NHS Institute for Innovation and Improvement has launched a comprehensive new toolkit to assist maternity units in achieving low caesarean section rates while maintaining safe outcomes for mothers and babies.

Improving quality in primary care
Department of Health
7th October 2009

Ensuring progress in primary care – What can health care reform realistically accomplish?
DA Chokshi
New England Journal of Medicine, 2009, 361(18)

The NHS must engage its employees if it is to improve
Cary Cooper, professor of organisational psychology and health at Lancaster University and Head of the Sunningdale Institute at the National School of Leadership, suggests that far from being soft issues, employee engagement and wellbeing are vital tools that can be used to secure improvements in performance.

Rethinking lean service
J Seddon, B O’Donovan, K Zokaei
2009

Team climate and quality of care in primary health care: a review of studies using the Team Climate Inventory in the United Kingdom
TT Goh, MP Eccles
BMC Research Notes, 2009, 2:222

The British Dental Association Oral Health Inequalities Policy
British Dental Association
October 2009

Healthy Child Programme: from 5-19 years old
Department of Health
27th October 2009

Toolkit for high quality neonatal services
Department of Health
November 2009

Report of the standing commission on carers: carers at the heart of 21st century families and communities – work in progress
Department of Health
October 2009

Chartered Quality Institute Knowledge Hub and Portal
The Chartered Quality Institute Knowledge Hub which produces factsheets that provide an introductory overview of a range of topics in the field of quality, including continual improvement, and total quality management. The Body of Quality Knowledge is the CQI’s knowledge portal and goes into greater detail on quality-related topics.

The systems thinking review
This site has been developed by Vanguard and links to papers, tools, events, podcasts, and videos to inform about and support systems thinking in the public sector.

Governance in health care delivery: raising performance
M Lewis, G Pettersson
The World Bank Development Economics Department and Human Development Department
October 2009

Improving diabetes care using a multitiered quality improvement model
J Guzek, S Guzek, K Murphy, P Gallacher, C Lesneski
American Journal of Medical Quality, 2009, 24(6), pp505-511
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click here to register. Alternatively, please contact your local health library service.

Implementation of the National Surgical Quality Improvement Program: critical steps to success for surgeons and hospitals
V Velanovich, I Rubinfeld, JH Patton jr, J Ritz, J Jordan, S Dulchavsky
American Journal of Medical Quality, 2009, 24(6), pp474-479
This item is not available in full text. However, for November and December 2009, SAGE publishers are allowing free access to 40 of their journals, including this one. Click here to register. Alternatively, please contact your local health library service.

Changing systems, changing minds: improving healthcare with IT
B Robson
Healthcare Executive, 2009, Nov/Dec, pp72-74

Engaging with Quality Initiative programme
The Improvement Foundation’s Engaging with Quality Initiative is made up of projects that are designed and delivered with the user/patient at heart. The five video stories show how service users can be involved in a quality improvement programme and the impact they care create.

Engaging clinicians in quality improvement
The Health Foundation
November 2009