Improving patient experience
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April 2012
Acute care toolkit: acute medical care for frail older people
Royal College of Physicians
April 2012
From vision to action: making patient-centred care a reality
The Richmond Group of Charities
April 2012
Long-term health gains: Investing in emotional and psychological wellbeing for patients with long-term conditions and medically unexplained symptoms.
NHS Confederation
April 2012
Results of the latest inpatient survey
Care Quality Commission
April 2012

