The NHS Institute closed on 31 March 2013. This website is being maintained until the end of June 2013 so that registered users can download documents and view videos (but webinars are no longer available). Once this website is closed you'll be able to see all publicly available content on The National Archives website: http://webarchive.nationalarchives.gov.uk/*/http://institute.nhs.uk.

Please note that from May 1st 2013 the ability to order our hard copy materials will be temporarily suspended as we finalise the closedown of the NHS Institute and complete the transition to NHS Improving Quality (part of NHS England). It will still be possible to download publications until this website closes, which is projected to be at the end of June 2013. It is currently anticipated that many of the materials will be passed onto NHS England and should become available again later this year.

Further messages on its future will be posted here over the coming weeks.
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Commissioning learning and development opportunities


The NHS Institute is offering free learning and development opportunities to anyone involved in commissioning health services or primary care improvement.

We have developed the programme using our experience of working with commissioners and primary care providers over several years.

Our events will be thought-provoking, challenging and useful. They will be a mix of presentation, large and small group work, as well as discussion with national, regional and local experts.

You will also have time to reflect on your challenges and apply your learning to local situations. You will be able to discuss with colleagues in similar situations and to try out different approaches. You will leave with ideas, tools and techniques that you can apply to real problems in your workplace

Our full range of development opportunities are listed below and you can use the drop-down lists to search by CCG authorisation domain, the stages of the commissioning cycle and/or theme.

A charge applies for our longer term programmes like Productive General Practice.


A series of workshops to support you in developing effective partnerships. The series will be a mix of input and action learning. The creation of clinical commissioning groups provides a great opportunity to build positive patient experience into your vision, strategy, systems and structures. This highly interactive day will support you to deliver your new responsibilities for commissioning high quality healthcare that is valued by patients. Develop the perspective and capability to develop the CCG's outcomes-focussed approach to commissioning. Make the best use of public health data, and ensure your priorities and plans stand the best chance of improving outcomes for local people. A workshop taking CCGs through The Engagement Cycle, with facilitated sessions to learn how to use the cycle with key engagement challenges. Workshop to develop a public narrative which connects with colleagues' values. Build shared purpose and lead through commitment rather than compliance. Workshop and coaching to use the best strategy and tools to measure and manage capacity and demand in pathways and services. Design an integrated plan which maximises the potential contribution of member practices to the CCG's overall objectives and strategy. Release time to commission by identifying areas for personal and team improvement with a focus on email, commissioning workload and meetings management. Develop a highly engaged strategy for commissioning, using the new Engagement Cycle and knowledge of best practice from around the country. Create plans for immediate high impact actions to deepen and broaden lay involvement in commissioning. An introduction to public health data analysis for CCG leaders.