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Telehealth in Kent: what's behind its success

Telehealth in Kent: what's behind its success
When Kent County Council (KCC) started testing telehealth in 2005, those who had championed the technology in the local authority were expecting some significant benefits in terms of improved care and cost efficiencies. Now some 250 patients across the county with long-term conditions are using telehealth technologies on a daily basis – and the results are even better than hoped. The trial has prevented unplanned hospital admissions for less complex cases; even patients with complex co-morbidities are staying in their homes and away from hospital for longer; and acute care costs are down by more than 60 per cent in some patient groups.

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