As patients pass through boundaries within and between organisations on their healthcare journey, there is often duplication, inefficiency and waste that can create a poor experience. At these boundaries between and within organisations - working practices can become disjointed, and this can also lead to frustration for staff and patients.
Focussing on how different services can work together for patients, has a huge potential to increase the quality of care provided, reduce waste and consequently the cost of providing care. Joining services together to make a smooth system that is easy to navigate is our challenge - and Joined-up care aims to meet this.
“The waste now is enormous, the duplication, errors and anguish we cause…the prize is enormous”
Click on the individual areas of the image below to find out more about each aspect of Joined-up care
Introducing Joined-up care – new short film series
In this new series of short films, NHS staff and clinicians talk about how they have utilised the 5 dimensions of Joined-up care, to develop integrated services. You can watch longer more detailed case studies or obtain case study PDF’s in our case study section.
Joined-up care and resources I can use now
We have worked with large numbers of staff and organisations in the NHS to identify some key principles and practical steps that will help your organisation to make Joined-up care a reality:
Joined-up care guide - a practical guide to making change happen
Case studies – ‘real-life’ examples of joined-up care
Links - a guide to tools and methodologies - hear some of our case study sites describe how they implemented joined-up care
Measuring improvement - a process for measuring improvements in your service
Literature review Contact us
For more general further information contact firstname.lastname@example.org
Measuring the improvement guide
A straightforward process to enable you to measure the improvements you are making to your service
Joined-up care literature review
Read Joined-up care case studies relating to:
- Patient centred
- Making it Happen
Joined-Up Care Events