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Quality and service improvement tools for the NHS

Quality and service improvement tools – an introduction

Quality and service improvement tools applied to a healthcare setting can help NHS organisations to improve the quality, efficiency and productivity of patient care they provide.

Used correctly, these tools and techniques can help NHS staff to identify and resolve problems as quickly and as cost-effectively as possible while ensuring that any improvements in patient care are sustainable.

Having knowledge of, and access to, quality and service improvement tools is therefore essential if NHS staff are to get to grips with the various challenges of improving the quality, efficiency and productivity of healthcare services.  

The NHS Institute’s library of quality and service improvement tools is a great resource for both clinical and operational staff looking to improve their knowledge of tried-and-tested tools and techniques for improving patient care.

The fully searchable online library of quality and service improvement tools is free of charge for NHS organisations in England and covers a wide range of recognised theories and techniques from effective clinical engagement to statistical process control (SPC) and from process mapping to spaghetti diagrams.

Quality and service improvement tools

Access the online library of quality and service improvement tools.

Handbook of quality and service improvement tools

The tools have also been brought together into a handbook for ease of reference when you do not have access to the Internet.  Order a copy of the Handbook of Quality and Service Improvement Tools.