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Delivering Quality and Value

The Delivering Quality and Value team aims to help local health communities and organisations improve the quality and value of care.

Focus On: high volume care
Our work is based on the concept that by focusing on a limited range of high volume HRGs (or related care groups), the NHS Institute for Innovation and Improvement can help the NHS make the maximum impact in improving the quality and value of care for NHS patients.

The primary aim of the team’s work has been to discover how the top performing healthcare organisations in the NHS and elsewhere deliver the highest quality care with the best resource utilisation. The full observations and outcomes for each of these 17 high volume care areas are published in a series of Focus On documents, which are designed to help local health communities and organisations to improve the quality and value of care.

The high volume care areas were selected on the basis that they were high volume, and hence high resource consumers, exhibited variability in their resource utilisation and also represented a range of clinical areas.

At the end of 2008, we launched the Rapid Improvement Programme in which we have worked with over 70 NHS trusts to them improve quickly the quality and value of care for seven high volume pathways.

More information

For more information about any of these work areas, please email Sandy Jennings*

* Please note that the NHS Institute is an innovation and improvement organisation and is unable to give medical advice to patients or their carers