The Productive Series
The Productive Series supports NHS teams to redesign and streamline the way they manage and work. This helps achieve significant and lasting improvements – predominately in the extra time that they give to patients, as well as improving the quality of care delivered whilst reducing costs.
The Productive Series has adopted efficiency techniques previously used in car manufacturing and safety techniques learned in the aviation industry. By working with NHS teams we have adapted them for the NHS in a practical and innovative way.
The key to the success of The Productive Series is that improvements are driven by staff themselves, by empowering them to ask difficult questions about practice and to make positive changes to the way they work. The process promotes a continuous improvement culture leading to real savings in materials, reducing waste and vastly improving staff morale.
For further information click on one of the programmes below.

There are a variety of case studies available demonstrating the learning and impact achieved from NHS organisation who have implemented programmes from The Productive Series. This case study matrix helps you to easily identify and locate where these case studies can be found on our Productive pages. Download the
Case study matrix updated 28 November 2012.xls (73.50 KB)
Putting patients first - The Productive Series
These resources highlight good practice in improving care for patients. They can help patients and carers to understand how The Productive Series can improve their care as well as staff, who can learn more about how the series can be used to improve the patient experience.
Download Putting patients first - The Productive Series.pdf (1.18 MB)
Download the Improve efficiency and enhance the patient experience poster.pdf (432.80 KB)
Staff improvement and leadership
If you would like examples of how staff have been empowered to lead change and make positive improvements to the way they work, download the case study PDF below along with the supporting documents.
Case study PDF
The Productive Series case studies - Staff improvement and leadership (299.78 KB)
Case study pack (contains documents to support the case study PDF)
Productive Series (zip file)
This case study pack contains a large number of documents and film files and may take a long time to download to your computer. What are zip files?
Safe and Productive Care for Older People programme
This programme brings together The Productive Series and Safer Care, pooling expertise and insights from both to create a unique and tailored improvement programme, specifically targeting older peoples’ care. Download a copy of the
Safe and Productive Care for Older People document.pdf (959.42 KB)
Patients Not Paperwork - Bureaucracy affecting nurses in the NHS
Following visits by the Prime Minister, David Cameron, to various hospitals in 2012, the Nursing Quality and Care Forum commissioned the NHS Institute to write a report in response to the growing concerns that nurses expressed regarding the time spent on completing paperwork, to the detriment of delivering high quality nursing care.
This report explores issues around the burden of paperwork affecting nurses and identifies key areas that need addressing. It identifies examples of organisational/regional good practice, as well as recommendations for good practice to be consolidated nationally. The Nursing and Care Quality Forum are considering how the report links in to other work such as the Tell us How campaign, and is also considering recommendations in relation to the Care and Compassion agenda and the Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry.
Download
Patients Not Paperwork - Bureaucracy affecting nurses in the NHS.pdf (1.55 MB)
If you are from NHS England and would like more information on The Productives Series then please contact one of our accredited delivery partners:
KM&T
Simon Bricknell
07776 624799
Simon.Bricknell@KMandT.com
Shaping Health International Limited
Lee Taylor
07796 202523
lee.taylor@shapinghealthinternational.co.uk
If you are from outside of NHS England, please look at the NHS Institute Worldwide web pages, or email us at Worldwide.
Data collection
Since November 2010 The Productive Care national work stream has been working collaboratively with SHAs and organisational leads across NHS England to support their work towards all patients being cared for in the most productive environment by April 2013. As part of this work we have developed a standardised data collection template for SHAs and organisations. Our aim being to assist organisations in reporting progress back to the Department of Health in relation to the 2013 target. The idea of using a visual template (the module house ) for reporting originated in South Central SHA and with support from our 100% measurement focus groups we have built on this idea.
Frequently asked questions (390 KB)
New Productive Care Organisational Template (3 MB)
New Productive Care SHA Template (8 MB)
Productive Care blank template (1.4 MB)
Productives Organisational Template User Guide (1.1 MB)
Productives SHA Template User Guide (1.1 MB)
The Productive Series - sharing space
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